Start with the jobs customers walk in for
Organise the counter around four jobs: charging, connecting, carrying power and mounting. It is easier for a customer to explain a job than to name a connector. Keep product packaging visible so the exact supported connector or output can be checked together.
The supplied catalogues include Tempt USB-A-to-C and Type-C-to-C cable lines, Booster Pro 10K and 20K power-bank lines, and a MAG MOUNT line. Mobilla's current accessory families include MCHARGE, LINKER and MPOWER. Confirm the individual listing before describing specifications or compatibility.
Use a clean compatibility conversation
Ask to see the customer's device and existing cable where practical. Identify the connector first, then choose the product. Never describe a cable, charger or power bank as compatible with every phone just because the package looks familiar.
For a retail buyer, this reduces returns and makes the next visit more likely. For a B2B buyer, it prevents holding a deep quantity of a line that does not match local demand.
Reorder from evidence, not a hunch
Track the questions customers ask even when they do not purchase: connector type, charging problem, desired cable length or power-bank capacity. That short list is better reorder intelligence than copying a competitor's entire wall.
Use Shan's mixed-order minimum to replenish a few proven families together. The website basket provides a transparent starting point; confirm stock and final commercial terms with Shan before payment.
